IPSEN CARES® patient support program
For your unique treatment journey with Somatuline®
Autogel®
The program offers an array of services to assist you along
your treatment journey.
Reimbursement specialists
Assist you with:
- Investigating financial access options
- Submitting applications for drug coverage
Registered Nurse case managers
- Provide treatment education and support
- Coordinate your injection schedules in a clinic or in your home
At-home medication delivery
- Optional home delivery of medication
- In depth product counselling by a certified pharmacist if dispensed through the program
Injection support
Support is provided for:
- At-home injections by:
- A Registered Nurse
- Yourself*
- A trained caregiver* OR
- Injections at clinic by a Registered Nurse
At-home injection training
- Injection training for you or your caregiver will be provided by IPSEN CARES® Registered Nurses if you wish to self-administer
Call centre service
- Offers ongoing support for you and your healthcare provider team
- All inquiries will be responded to within 1 business day
- Contact us at: 1-855-215-2288 (Option 1)
IPSEN CARES® welcome kit
- Includes materials to support your treatment journey
*All required training will be provided by IPSEN CARES® Registered Nurses
How to enrol into IPSEN CARES®?
After being prescribed Somatuline® Autogel®, talk to your health care team about enrolling into IPSEN CARES®.
If you are eligible, you will receive a call from IPSEN CARES® confirming your enrolment into the program and offering additional information on services provided.
You will have ongoing access to the services outlined above.
To learn more, visit
Or Contact Us:
1-855-215-2288 (Option 1)
Ipsen Medical Information
To request Medical Information or report a Product Quality Complaint for Ipsen Canada’s products, please contact Ipsen Canada at:
- Phone: 1-855-215-2288
- Email: medinfo.canada@ipsen.com
If you think you or someone you know has experienced an adverse reaction to an Ipsen product, please contact Ipsen Canada at:
- Email: safety.canada@ipsen.com
