IPSEN CARES® patient support program
For your unique treatment journey with Somatuline® Autogel®
The program offers an array of services to assist you along your treatment journey.
Reimbursement specialists
Assist you with:
- Investigating financial access options
- Submitting applications for drug coverage
Registered Nurse case managers
- Provide treatment education and support
- Coordinate your injection schedules in a clinic or in your home
At-home medication delivery
- Optional home delivery of medication
- In depth product counselling by a certified pharmacist if dispensed through the program
Injection support
Support is provided for:
- At-home injections by:
- A Registered Nurse
- Yourself*
- A trained caregiver* OR
- Injections at clinic by a Registered Nurse
Call centre service
- Offers ongoing support for you and your healthcare provider team
- All inquiries will be responded to within 1 business day
- Contact us at: 1-855-215-2288 (Option 1)
IPSEN CARES® welcome kit
- Includes materials to support your treatment journey
*All required training will be provided by IPSEN CARES® Registered Nurses
The program offers an array of services to assist you along
your treatment journey.
Reimbursement specialists
Assist you with:
- Investigating financial access options
- Submitting applications for drug coverage
Registered Nurse case managers
- Provide treatment education and support
- Coordinate your injection schedules in a clinic or in your home
At-home medication delivery
- Optional home delivery of medication
- In depth product counselling by a certified pharmacist if dispensed through the program
Injection support
Support is provided for:
- At-home injections by:
- A Registered Nurse
- Yourself*
- A trained caregiver* OR
- Injections at clinic by a Registered Nurse
At-home injection training
- Injection training for you or your caregiver will be provided by IPSEN CARES® Registered Nurses if you wish to self-administer
Call centre service
- Offers ongoing support for you and your healthcare provider team
- All inquiries will be responded to within 1 business day
- Contact us at: 1-855-215-2288 (Option 1)
IPSEN CARES® welcome kit
- Includes materials to support your treatment journey
*All required training will be provided by IPSEN CARES® Registered Nurses
How to enrol into IPSEN CARES®?
After being prescribed Somatuline® Autogel®, talk to your health care team about enrolling into IPSEN CARES®.
If you are eligible, you will receive a call from IPSEN CARES® confirming your enrolment into the program and offering additional information on services provided.
You will have ongoing access to the services outlined above.
To learn more, visit
Ipsen Medical Information
To request Medical Information or report a Product Quality Complaint for Ipsen Canada’s products, please contact Ipsen Canada at:
- Phone: 1-855-215-2288
- Email: medinfo.canada@ipsen.com
If you think you or someone you know has experienced an adverse reaction to an Ipsen product, please contact Ipsen Canada at:
- Email: safety.canada@ipsen.com
To learn more, visit
Ipsen Medical Information
To request Medical Information or report a Product Quality Complaint for Ipsen Canada’s products, please contact Ipsen Canada at:
- Phone: 1-855-215-2288
- Email: medinfo.canada@ipsen.com
If you think you or someone you know has experienced an adverse reaction to an Ipsen product, please contact Ipsen Canada at:
- Email: safety.canada@ipsen.com
To learn more, visit
Ipsen Medical Information
To request Medical Information or report a Product Quality Complaint for Ipsen Canada’s products, please contact Ipsen Canada at:
- Phone: 1-855-215-2288
- Email: medinfo.canada@ipsen.com
If you think you or someone you know has experienced an adverse reaction to an Ipsen product, please contact Ipsen Canada at:
- Email: safety.canada@ipsen.com